![]() Providing all or some of the above information will help the live agent verify that you are the account’s rightful owner. Serial Number of PlayStation console that the PSN account is on.PSN id/Playstation Network Name (This is really important!).The answer to your secret question (if you set one up).In order to recover your account, you will need to provide some information that only you would know. There are some things the live agent could ask you to verify your account. It’ll bring you into another tab with a chat box. Go to the PlayStation support page and scroll down until you see “PlayStation Online Assistant”, and you’re going to select Recover Account. If none of the above work, contacting a live agent is your only solution. ![]() You can also get into your browser’s password or keychain setting and search for your PlayStation account. Try logging in from your laptop/desktop too see if the browser has remembered your PSN id. It would appear as a pre-filled field and you will only be asked to fill in the password. ![]() You could also try restarting your account to see if the console has remembered your account id. Users can now only recover lost accounts by contacting a live agent through the Playstation Online Assistant. There used to be a form that users could fill out, but that has been removed. If you do not have access or forgot the email associated with your PSN account, you can recover it by contacting a live agent on the PlayStation Support Page. How Do You Recover a Psn Account Without Email? Luckily, recovering your PSN account without knowing your email is possible! Go to the next section to read more on how. Therefore, we highly recommend recovering your PSN account before creating a new one. Unfortunately, you cannot log into your PSN account without an email. The email address is required to verify the account and reset the password if needed. So on that note, an email is used to create a PlayStation Network account. Losing access to the account means losing stuff like in-game progress that took lots of hours of play, game footage or screenshots taken and game trophies. Both are tied to your PSN account that you’re trying to get access back into. Can't get a verification code because you forgot your password and recovery info is wrong - You'll have to create a new account.This can be inconvenient, especially if you only purchase digital games and important data.Verification link is no longer valid - The URL has expired and you need to request a new one.Email problems - Make sure your alternate email address hasn't been deleted, the email isn't in your spam folder, and Yahoo isn't blocked by your ISP.Contact info is wrong - Make sure your mobile number or alternate email address is correct.Device problems - Make sure your plan has not reached its sending data limit.Used a landline - SMS codes can only be sent to mobile numbers.If you still don't get the code, check to see if any of the following apply to you: Didn't receive a verification code?Ĭlick Resend within the first 5 minutes. If the code or URL doesn't work or you don't receive it, review the following info to see what could be causing the issue. ![]() Fix issues with Yahoo verification codes and linksĪt times, we'll send a verification code or link to your mobile number or email address to protect your account and ensure that you're the person trying to access it. ![]()
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